Booking Terms & Conditions:

•Our scheduled trips begin and end in Bandara Ngurah Rai, International Airport of Bali or hotels located in the South Bali are of Kuta-Legian-Seminyak or Ubud.

• The Local Package Supplier reserves the right to change the itinerary during a trip for any reason it deems necessary (i.e. due to sea and weather conditions).

• A passenger who has booked into a scheduled Bali trip, and who wishes to cancel, has the option to substitute another person (not already scheduled on the trip) into his space to avoid the cancellation penalty. Passenger substitution will be allowed up to three days prior to departure.

• The Local Package Supplier will not refund any money to passengers who fail to show on the trip departure date, whether this is due to missed airline connections or from the lack of proper paperwork required to enter the country, or any other reason. If an airline connection is missed, the Local Package Supplier will make all efforts to arrange that the passenger can join the Local Package Supplier at some point in the itinerary. However, the cost to do so (airfare, transport to Local Package Supplier, or any other cost involved) is solely the responsibility of the client.

• If the customer interrupts or cuts short a trip for any reason, the Local Package Supplier is not liable to refund any money to the customer. In cases of emergency such as personal illness or accident, the Local Package Supplier will assist in all necessary arrangements for the passenger’s return travel. However, the cost of this is to be borne solely by the passenger.

• For these reasons we strongly recommend the purchase of trip interruption insurance and/or trip cancellation insurance.

Trip Cancellations by the Local Package Supplier:

• Cancellations due to Customer: The Local Package Supplier reserves the right to cancel a booking if actions on the customer's part give justifiable cause to do so. In such instance the Local Package Supplier will refund any payments already made. The Local Package Supplier will not be liable for any other costs the client might have in conjunction with this booking.

• Force Majeure and unpredictable acts of man: The Local Package Supplier reserves the right to cancel a trip for reasons of Force Majeure (i.e. natural disasters, epidemics etc.) or unpredictable acts of man (i.e. war, riots, strikes etc.). In the event of this happening, the Local Package Supplier will contact the client as soon as a decision has been made to cancel the departure.

• Trip cancellation by the Local Package Supplier for other reasons: The Local Package Supplier reserves the right to cancel a trip for other reasons that are unpredictable and beyond our control. In this circumstance we will inform the customer at the earliest possible date, and a full refund will be issued. Should the trip have to be cancelled, the Local Package Supplier will not be held responsible for any related costs (i.e. flights, hotels, or any other such costs) the client might have in conjunction with this trip.

• Lastly, the Local Package Supplier does not offer refunds in the event of personal injury, airplane delay, mechanical breakdowns, weather, sickness, strikes, war, criminal acts, quarantine or any other event beyond its actual control. Guests are strongly advised to have valid medical, travel and cancellation insurances.

Damages resulting from personal injury, illness or death:

• The Local Package Supplier is not responsible for any compensation for any damage that results from illness, personal injuries or death which may be sustained while on any portion of the trip, whether this is due to the ownership, maintenance, use, operation or control of any vehicle (aircraft, automobile, bicycle, boat, or any other conveyance used in carrying out these trips).

• The Local Package Supplier assumes no liability for any damage whatsoever, caused by failure or delay, irregularities, acts or omissions that have been provided by owners, operators or public carriers, even if the service was for and on behalf of the Local Package Supplier

• The Local Package Supplier shall not be held responsible for any injury to person (whether or not resulting in death) arising out of any act of war, insurrection, revolt or other civil uprising or military action occurring in the countries of origin, destination or passage.

• In the case of a medical problem or injury occurring during the trip, either on sea or on shore, which results in costs for medical care, evacuation or repatriation, the responsibility for payment of these costs belongs solely to the guest.

DIVE TRIPS:

Certification & Disabilities:

• Upon arrival all divers are required to show proof of dive certification, medical diving insurance such as DAN or equivalent and recent medical statement assuring that they are fit for diving (< 2 years).

• All divers must complete a liability release waiver prior to diving.

• Upon payment of the deposit as a diver, the client certifies that he/she does not have a mental or physical disability that would make him/her unable to safely take part in the dive program during the trip.

• Upon payment of the deposit, the client also certifies that he/she has the diving experience to take part in the dive program and agrees to follow the instructions of the dive guide/instructor during the trip.

Loss or damage to personal belongings:

• The Local Package Supplier is not responsible for any loss or damage to a guest's personal belongings while on any portion of the trip.